Engagement operations
Every customer conversation, resolved to the right record.
Capture interactions across channels, match them to real contacts without duplicates, and keep every decision on an auditable trail. Built for any industry.
Unified inbox
Web chat, SMS and email threads in one queue.
Identity resolution
Deterministic matching. Names never auto-merge.
Idempotent ingestion
Replayed events never create duplicates.
Tenant isolation
Row-level security and a full audit trail.
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